On July 8, 2013 the City of Dunwoody went out with a Request for Information for proposals on City Website Design and Replacement and we received a fair amount of interest with nine companies putting forth formal proposals. On December 9, 2013 the Council approved the staffs recommendation to hire Jesse James Creative to create the new website. Here is the powerpoint presentation given by City staff setting the expectations of the new website and the recommendation of Jesse James Creative.
On December 22, 2014 the City announced that the new web site was launched and as with any website update it takes awhile to work out a few kinks. This evening the City Council received an email from Mr. Bob Mullen, Director of Marketing & Public Relations asking for our (and your) feedback.
I reviewed the RFI, specifically section 3 the scope of services and asked a few questions on what was provided vs what was contracted for and I welcome you to do the same. Comments on the new City of Dunwoody website can be posted in the comments on this blog entry where I will send them to staff, they can be sent directly to me or they can be sent directly to staff and Council via email by clicking on this link.
Dear Mayor & Council,
We just recently passed the 30-day mark of our new city website being live and we wanted to connect with you to get your feedback and input.
While we initially experienced a few challenges and issues after its launch, we have been working with the site designers to make appropriate corrections and modifications related to updated content, layout and site functionality. We continue to scan the site daily to determine and pinpoint snags or errors and are using advanced web governance software to manage and maintain the website to address attributes such as quality assurance, accessibility, web analytics and search engine optimization (SEO).
If you have any questions or specific feedback you’d like to share on the new site, we’d be grateful for your input. We’d also be interested in hearing any citizen or community feedback people may have shared with you so we can be sure to address relevant items. As for the type of input we are seeking, the more specific the better as detailed concerns provide us with an opportunity to appropriately identify a solution.
Thanks in advance for your input and feel free to contact me with any questions.
Marketing & Public Relations Director
City of Dunwoody